1. Introduction

Welcome to Real Gems and Apparel. By accessing and using our website at sasparkle.com, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products & Services

We offer high-quality fashion wear and accessories. Product descriptions, prices, and availability are listed on the site and may change without prior notice. We reserve the right to discontinue any product at any time.

3. Orders & Payments

– Orders are processed only after full payment is received.

– We accept payments via major credit/debit cards and UAE-supported payment gateways.

– All transactions are processed in UAE Dirhams (AED).

4. Shipping & Delivery

– We deliver within the UAE and internationally.

– Shipping timelines depend on product availability and destination.

– Customs duties or import taxes (if applicable) are the customer’s responsibility.

5. Returns & Refunds

– We accept returns for defective or incorrect items only.

– Return requests must be made within 7 days of receiving your order.

– Returned products must be unused, with original tags and packaging.

– Refunds will be processed to the original payment method after product inspection.

6. Intellectual Property

All content on this website — including images, logos, graphics, and text — is the property of Real Gems and Apparel. You may not copy, reproduce, or use any content without our prior written consent.

7. User Conduct

You agree to use our website only for lawful purposes. Any attempt to hack, misuse, or disrupt the website or its data is strictly prohibited and may lead to legal action.

8. Limitation of Liability

We do not guarantee that the website will always be available or error-free. We are not liable for any indirect or consequential damages arising from your use of the website.

9. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved under the exclusive jurisdiction of the courts of Dubai.

10. Contact Information

If you have any questions or concerns about these terms, feel free to contact us:

– Email: sasparkle.com@gmail.com

– Phone: +971 54 524 1089

– Location: Bldg 1073 Block C Muteena Deira Dubai UAE