Eligibility for Returns

You may return a product if:

– The item is defective, damaged, or incorrect.

– The return request is made within 7 days of delivery.

– The product is unused, unwashed, and in original packaging with all tags intact.

Non-Returnable Items

We do not accept returns for:

– Items on sale or clearance.

– Products that have been used, washed, or damaged after delivery.

– Accessories or items marked as final sale.

1. Email us at support@sparkletradinguae.com with your order number and reason for return.

2. We’ll review your request and send you return instructions if eligible.

3. Once we receive and inspect the item, we’ll notify you about the status of your refund.

– If approved, your refund will be issued to your original payment method within 5–10 business days.

– Shipping fees are non-refundable unless the return is due to our error.

– Refund processing time may vary depending on your bank or payment provider.

– Customers are responsible for return shipping costs unless the item was delivered damaged or incorrect.

– We recommend using a trackable shipping service.

– International orders may be subject to additional customs or duties which are non-refundable.

– Contact our support team for country-specific return instructions.

If you have any questions, please reach out to us:

– Email: sasparkle.com@gmail.com

– Phone: +971 54 524 1089

– Location: Bldg 1073 Block C Muteena Deira Dubai UAE